1. Introduction

1.1 This policy regarding the processing of Personal Data ("Privacy Policy") describes how Responseability ApS ("Responseability", "we", "us", "ours") collect and handle Personal Data about you.

1.2 This Privacy Policy applies for the Personal Data you provide us, or that we collect through our website, www.responseability-owp.com, ("Site"), or any of our social media channels.

1.3 Responseability is data controller of your Personal Data. If you wish to get in contact with Responseability, please find our contact information below, or in section 8.

Responseability ApS
Company number: 36907193
Virkeholm 3B
2730 Herlev

2. Types of data we collect. Purpose of collecting the data and the legal basis of processing the data.

2.1 When you buy a product or communicate with us on the Site, we collect the information provided by you i.e. name addresse, e-mail, telephone number, payment method, information about the products you purchase and possibly have returned, preferred way of delivery, and information on the IP address from where the purchase has been made.

2.1.1 The purpose for this is that we are able to deliver the products that you have ordered, and live up to our agreement with you, including administering your rights of return and complaint. Your purchase information is also collected and kept in order to comply with legal requirements e.g. accounting and financial accounting. When you make a purchase we collect your IP address for the sole purpose of our interest in circumventing fraud.

2.1.2 The legal basis for the treatment of your Personal Data is the EU General Data Protection Regulation section 6 (1)(b),(c) and (f).

2.2 When you sign up for our newsletter, we ask for your name, e-mail address, etc.

2.2.1 The purpose for this is to able to send you newsletters and make targeted marketing.

2.2.1 The legal basis for the processing of your Personal Data is the EU General Data Protection Regulation section 6 (1) (a) and (f).

3. Recipients of Personal Data

3.1 When necessary your data will be passes to our business partners. E.g. Information about your name, address, e-mail, telephone number, order number and preferred way of delivery will be passed on to Asendia, GLS, or any carrier that handles the delivery of your purchase.

3.2 We use data processors, but we are assured that our data processors have the same security and safety regulations as we have when it comes to your personal information.

3.3 If we use data processors outside the EU, the necessary guarantees regarding data transfer is secured via e.g. the data processors certification under EU-U.S. Privacy Shield, cf. EU General Data Protection Regulation section 45.

3.4 If you are a non-E.U. user of this Site, by visiting the Site and providing us with your Personal Data, you acknowledge and agree that your Personal Data may be processed for the purpose identified in this Privacy Policy. Moreover, your personal data may be processed in the country it was collected and in other countries, including the United States, where laws regarding processing of personal data may be less strict than the laws in your country. By providing your data, you consent to such processing and transfer.

4. Your rights

4.1 In order to create transparency regarding the processing of your Personal Data we, being a data controller, have to inform you about your rights.

4.2 Right of access.

4.2.1. At any point in time, you have the right to request i.e. the Personal Data we have collected about you, how the data has been collected, for what purpose the data has been collected, which types of Personal Data we have collected, and information on who other than Responseability may be recipients of this data.

4.2.2 You have the right to get a copy of the Personal Data that we have collected about you. If you wish to get a copy of your Personal Data, please send an email to hello@responseability-owp.com. You may be asked to confirm your identity.

4.3 Right of rectification.

4.3.1 You have the right to have any incorrect Personal Data regarding yourself rectified by us. If you find that our data regarding you is incorrect, we urge you to contact us at hello@responseability-owp.com to have your Personal Data corrected.

4.4 Right of deletion.

4.4.1 Under certain circumstances, you have the right to get some or all of your Personal Data held by us deleted, i.e. if you revoke consent and we do not have any legal basis to continue handling your data. Please note that we may be required to keep such information and not delete it, or keep this information for a certain time, in which case we will comply with your deletion request only after we have met such requirements. When we delete your Personal Data it will be deleted from the active database, but may remain in our archives for legal purposes.

4.5 Right to restrict the handling of Personal Data to only include storage.

4.5.1 Under certain circumstances, you have the right to restrict the treatment of your Personal Data to only include storage, if you believe that the Personal Data we handle regarding you is incorrect.

4.6 Right to data portability

4.6.1 Under certain circumstances, you have the right to have the Personal Data that you have provided us, handed out in a structured, machine-readable format. You have the right to transfer this Personal Data to another data controller.

4.7 Right to objection

4.7.1 At any given time, you have the right to make objection against our processing of your Personal Data, for the purpose of direct marketing, including the profiling we make in order to target our direct marketing.

4.7.2 Moreover, based on your personal situation, you have the right to make objections against our treatment of your Personal Data, which we make based on our legitimate interest cf. section 2.1 and 2.3.  

4.8 Right to withdraw consent.

4.8.1 At any given time, you have the right to withdraw the consent you have provided us for the processing of your Personal Data. If you wish to withdraw your consent, please contact us at hello@responseability-owp.com.

4.9 Right to complaint

4.9.1 At any given time, you have the right to file a complaint regarding our processing of your Personal Data to The Danish Data Protection Agency, Borgergade 28, 5, 1300 København K. The complaint can be filed by e-mail at dt@datatilsynes.dk or by phone at +45 33 19 32 00.

5. Deletion of Personal Data

5.1 Data collected in connection with your sign up for our newsletter will be deleted when your consent for sign up is withdrawn, unless we have a basis for continue to processing your Personal Data. The option for opt-out is found in the footer of every newsletter.

5.2 The data collected in connection with purchases you have made on the Site cf. section 2.2, will be deleted by default 5 years after the end of the calendar year, in which you made the purchase. However, data can be stored for a longer period of time, provided that we have a legitimate reason to do so, i.e. if it is necessary in order to claim, determine or defend legal claims, or if storage of data is necessary in order to meet legal requirements.

6. Security

6.1 We have conducted the appropriate technical and organizational safety measures to prevent that Personal Data accidentally or illegally is destroyed, lost, changed, or impaired, or that it is available for unrelated people or gets misused.

6.2 Only employees with a legitimate need to access your Personal Data in order to meet their job tasks will get access to these.

7. Use of cookies

We place cookies on your device, including third party cookies. See more in our cookie Policy. If you accept all cookies, data is transferred to third parties like Google, Trustpilot and Facebook to get statistics or targeted remarketing.

8. Contact information

8.1 Responseability ApS is data controller for the Personal Data that is collected on the Site.

8.2 If you have any questions or comments regarding this Privacy Policy, or do you wish to make use of any of your rights explained in section 4, feel free to contact us at:

Responseability ApS
Virkeholm 3B
2730 Herlev
Phone: +45 38 412 270

9. Changes to this Privacy Policy

9.1 If we make changes to this Privacy Policy, you will be notified during your next visit at the Site.

9.2 If you have signed up for our newsletter, you will get notified on changes regarding this Privacy Policy by sending the information to your registered e-mail address.